When Quality Matters most

March 10, 2008
So my wife receives this invitation from the ASQ for BOSCON in the mail yesterday.  This is for the American Society of Quality’s meeting in Boston.  I glance at the back and see the following:
 
 hidden
 
See anything amiss?
 
Well neither did the folks that are supposed to be experts in quality – the irony of it all!  No wonder many things we thank for granted aren’t done right anymore.  I hope that anyone going to this conference doesn’t end up in Denver instead of Weston, MA. 
 
Since I’ve managed many teams and their associated quality assurance personnel – its very important to roll up your shirtsleaves as a manager and just hop in with them as well.  They’ll appreciate it – trust me and everyone on the team will feel better about not having produced something like this :)  

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